Ewa Kostorkiewicz

Head of Customer Insights and Performance

Ewa Kostorkiewicz is a Senior Executive with extensive experience and broad expertise in banking both in Europe and in the United Arab Emirates. She is passionate about turning customer experience strategies and customer insights into meaningful outcomes. An expert in service & digital experience design, business process transformation, customer insights and metrics, service culture, change management. A leader of multiple customer experience and process improvement projects based on Voice of Customer.