Mohamed is a Hybrid business technologist who helped found and start-up one of the Middle East fastest growing Digital Only Banks. In his current role as the Head the CRM (Customer Relationship Management), he acts as the Centre of Excellence providing support for the Bank’s various value streams with the latest in SaaS technology to manage customer data, servicing, communication and engagement.

Previously, Mohamed held various senior roles impacting CX in Financial Services. As a head of Fintech Products and Project Delivery, he supported the launch and running of several fintech products in the Middle East including Digital Wallets. He has also headed key business functions in multi national Financial Institutions covering Marketing, Portfolio Management, Credit Cards and Retail Loans businesses.

Mohamed is a Certified Scrum Product Owner (CSPO), a Project Management Professional (PMP) and an Advanced Salesforce CRM certified with deep acumen