Event Schedule
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2025 Event Schedule
Stay informed and excited about upcoming happenings with Our Event Schedule.
09:00 – 10:00
REGISTRATION & WELCOME COFFEE
10:00 – 10:05
OPENING NOTE BY THE CHAIRPERSON
10:05 – 10:10
WELCOME NOTE BY RACKSPACE LIMITED
10:10 – 10:30
CHALLENGER TO CHAMPION – THE JOURNEY TO HONG KONG’S #1 DIGITAL BANK
- How Mox Bank launched as a greenfield digital bank, breaking away from legacy constraints to offer a mobile-first, cloud-native experience from day one.
- The road to being named the #1 Digital Bank in Hong Kong – what it took, and what’s next.
- Collaboration Meets Innovation: The power of partnerships with global tech leaders and agile fintech practices to drive speed, scale, and trust.
- Success stories/ Use cases
10:30 – 10:50
CLOUD-NATIVE BANKING: REVOLUTIONIZING CORE INFRASTRUCTURE
- Building a Modern Banking Foundation with Multicloud Solutions
- Leveraging Cloud Adoption and Migration for Dynamic Banking Services
- Optimizing Banking Operations through Cloud Optimization Techniques
- Understand how implementing robust security strategies and assessments can protect banking infrastructure against evolving cyber threats.
10:50 – 11:40
PANEL DISCUSSION | LEADERSHIP INSIGHTS ON SCALING DIGITAL INITIATIVES WHILE BRIDGING LEGACY AND FUTURE
- What key strategies can banks implement to scale digital transformation efforts while ensuring seamless operations and fostering customer trust?
- How can banks strategically modernize legacy systems to minimize technical debt and boost agility in an increasingly competitive landscape?
- How can leaders effectively balance innovation with legacy infrastructure challenges to create a robust and future-ready ecosystem?
- Reinventing Connectivity with 6G: How should banks prepare for the transformative potential of this next-generation technology?
11:40 – 11:50
Industry Insights 1
11:50 – 12:00
Industry Insights 2
12:00 – 12:30
NETWORKING & PRAYER BREAK
12:30 – 13:15
PANEL DISCUSSION | MODERNIZING LEGACY SYSTEMS: UNLOCKING AGILITY WITH GENERATIVE AI
- Driving large-scale transformation across Digital, People, Process, and Culture — how legacy modernization fits into this bigger picture
- How can Gen AI accelerate legacy system modernization while reducing technical debt?
- How can AI-driven security frameworks help mitigate risks associated with legacy system modernization?
- What role does AI play in enhancing threat detection and compliance as organizations transition from legacy to modern architectures?
13:15 – 13:35
FROM TRANSACTIONS TO INTENT: REDEFINING FINTECH IN THE AGE OF RELEVANCE
- From Transactions to Behaviour: Fintech must shift from tracking purchases to understanding real-life intent, motivations, and decision-making moments.
- Timing Is Everything: Success lies in knowing not just what to offer, but when — making timing a core pillar of relevance.
- Privacy-First, Edge-Based Intelligence: The move toward secure, local, real-time decision-making is reshaping customer trust and engagement.
- Behavioural Coaching Through AI: Fintechs can become trusted guides, using AI to nurture better financial habits and long-term outcomes.
13:35 – 13:55
UNLOCKING NEW POSSIBILITIES: ADVANCING DIGITAL PAYMENTS THROUGH AI
13:55 – 14:15
A KEYNOTE SESSION BY SWIFT
14:15 – 15:00
PANEL DISCUSSION | REVOLUTIONIZING RETAIL BANKING: AI, PERSONALIZATION, & THE FUTURE OF CUSTOMER ENGAGEMENT
- Key Trends Shaping Retail Banking (AI, Chatbots, & Data-Driven Customer Innovation)
- Integration of Big Data and AI in Creating Predictive Models for Personalized Financial Services
- AI and DX: Shaping the Future of Retail Banking Through a Global Macroeconomic Lens
- Future-Proofing Retail Banking Strategies for a Digital-First, Customer-Centric Landscape, Enhancing Payment Infrastructure & Transaction Efficiency
15:00 – 15:30
FUTURE BANKS SUMMIT AWARDS 2025
15:30 – 15:40
CLOSING REMARKS & END OF DAY ONE
15:40 – 16:40
NETWORKING LUNCHEON
09:00 – 10:00
REGISTRATION & WELCOME COFFEE
10:00 – 10:10
OPENING NOTE BY THE CHAIRPERSON
10:10 – 10:30
STRENGTHENING THE BACKBONE OF VISION 2030 WITH AI
- How the Ministry of Finance’s AI strategy integrates with the broader Vision 2030 objectives
- Leveraging smarter governance, transparency, and predictive insights across public finance.
- How AI and advanced analytics will power economic diversification and fiscal strength.
- Future Roadmap: Accelerating Saudi Arabia’s Position as a Global Leader in Data-Driven Finance.
10:30 – 10:50
DRIVING INNOVATION IN DIGITAL BANKING
- How traditional banking models were limiting growth and customer experience
- Building a Super App – The Bank of Georgia Digital Platform
- Embedded Finance and BNPL: Paving the Way for Seamless Payments
- Omnichannel Payments: Connecting Physical and Digital Touchpoints
- Leveraging Data for Personalized Banking and Loyalty Programs
10:50 – 11:50
LEADERSHIP PANEL DISCUSSION | REDEFINING CUSTOMER-CENTRIC BANKING
- Leveraging AI and big data to deliver hyper-personalized services tailored to individual customer needs?
- What role do mobile banking apps and omnichannel platforms play in creating seamless customer journeys?
- With increasing regulatory scrutiny, how can banks proactively adapt to evolving compliance requirements while maintaining operational efficiency?
- What role do AI and emerging technologies play in strengthening compliance frameworks, and how can banks ensure regulatory alignment while leveraging innovation?
11:50 – 12:20
NETWORKING & PRAYER BREAK
12:20 – 12:40
THE POWER SHIFT IN CORPORATE BANKING: WHERE TREASURY, PAYMENTS & TECH COLLIDE
- How are banks rethinking liquidity management in a real-time, digital-first world?
- Can AI drive smarter, safer treasury decisions
- Are payments becoming the new frontier for customer engagement?
- Will digital currencies reshape the corporate treasury function? How can leading banks prepare for the next wave of treasury risks?
12:40 – 13:00
ENABLING THE NEXT GENERATION OF BANKING WITH INTELLIGENT AUTOMATION
- Harnessing the power of RPA and AI to drive operational efficiency and innovation in banking
- Generative AI: Revolutionizing banking operations and enhancing customer experiences
- Safeguarding against emerging challenges and maintaining trust in automated systems
- Measuring the ROI of automation: How DX delivers tangible value in banking operations
13:00 – 14:00
PANEL DISCUSSION | PAYMENTS 2030: FROM REGULATORY SHIFTS TO DX
- PSD3, PSR, Open Banking & Open Finance – how regulatory shifts and API-driven frameworks are shaping the future of the payments landscape.
- The evolving role of transaction banking in corporate payments and treasury management – trends, innovations, and challenges
- Islamic banking & digital payments – bridging tradition with technological advancements through Open Banking and embedded solutions.
- Collaboration between banks & fintechs – unlocking new opportunities for growth
14:00 – 14:30
FIRESIDE CHAT | DATA, AI & DIGITAL TRANSFORMATION
- How AI and data are helping corporate banks deliver personalized solutions and enhance decision-making, improving efficiency for corporate clients.
- Data-Driven Corporate Banking: Balancing Innovation with Regulation
- Exploring how AI and automation are helping banks reduce risk, ensure compliance, and navigate regulatory complexities in the corporate banking space.
- The future of fully integrated, digital-first banking platforms: How Banks are building seamless, data-powered banking experiences for their corporate clients./li>
14:30 – 14:50
TRACKING THE EMOTIONS THROUGH CUSTOMER JOURNEYS
- How does Kuveyt Türk’s neuromarketing lab, Empatika, analyze customer behavior in digital banking?
- What neuroscience techniques (eye-tracking, EEG, etc.) are used to study customer responses?
- How do these insights enhance customer engagement and satisfaction?
- How can these findings improve digital customer service and UX?
14:50 – 15:00
CLOSING REMARKS & END OF SUMMIT
15:00 – 16:00
NETWORKING LUNCHEON
*This is a draft agenda. Timings are subject to change*
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