Schedule

Future Bank Summit 2023

DAY 1 | 07 MARCH 2023, TUESDAY
08:00 – 15:10
08:00 – 09:00
REGISTRATION & WELCOME COFFEE
 

09:00 – 09:05
OPENING NOTE BY THE CHAIRPERSON

 
09:05 – 09:10
WELCOME ADDRESS BY THE GUEST OF HONOR
 
09:10 – 09:30
BANKING IN THE METAVERSE – THE THIRD WORLD BANKING
  • Entering the third world through extended reality (XR)
  • Role of CBDCs in metaverse banking
  • Investments & innovations in digital currencies & blockchain

09:30 – 09:50

THE CLOUD IMPERATIVE – A KEY ENABLER FOR BANKS TO ACHIEVE BUSINESS AGILITY THROUGH CLOUD-POWERED DIGITAL TRANSFORMATION

  • Optimizing data with cloud platforms and ensuring trust with cloud computing
  • How cloud innovations are enhancing the digital transformation of banks?
  • What are the key factors in achieving agility by embracing cloud strategies?

09:50 – 10:30
PANEL DISCUSSION | DIGITAL TRANSFORMATION – THE FOUNDATIONAL PLATFORM FOR ACHIEVING BUSINESS AGILITY
  • How can Banks mitigate risk and ensure security compliance to introduce innovative agile techniques such as design thinking and DevOps? 
  • How Digital leaders are tackling cultural change while modernizing their technology ecosystem?
  • How can Banks systematically drive innovation by rationalizing, consolidating and transforming its existing systems?

10:30 – 10:50
INCLUSIVE BANKING THROUGH OPEN BANKING – BRINGING LEGACY BANKS AND FINTECHS TOGETHER
  • How Open banking developments are shaping the future of BaaS, PaaS & SaaS
  • Is Cloud and SaaS adoption a key to driver of success for the future of Inclusive Banking?
  • What lies ahead as Banks and FinTechs learn to coexist?

10:50 – 11:20  
NETWORKING BREAK

 
11:20 – 11:50   

FIRESIDE CHAT | GLOBAL FINANCIAL LEADERS’ PERSPECTIVE ON THE BUSINESS TRANSFORMATION WITH NEW-AGE TECH ADOPTION IN BANKING – CHALLENGES & OPPORTUNITIES

  • Leading from the heart and translating corporate purpose into action
  • From transition to transformation – what’s next for the bank’s innovation strategies?
  • Repurposing digital transformation – is it just about technology, or the people that banks serve and lead?

11:50 – 12:30

PANEL DISCUSSION | CIO PANEL: CREATING THE FUTURE IN THE AGE OF DISRUPTION – TRANSFORMATION OF THE FINANCIAL SERVICES

  • Drivers and inhibitors of IT uptake and digital transformation in financial services
  • The trends in innovation accelerator intake among banks
  • Acceleration to digital transformation in supporting business continuity

12:30 – 12:50
‘DIGITAL ONLY’ BANKS – THE RISE OF ‘INVISIBLE BANKS’ FOR GEN-Z CUSTOMERS
  • Is Digital-Only Banking a game changer for the traditional banking Industry?
  • Super Apps paving the way for individualized experiences
  • How AI, Voice Interfaces and other emerging technologies driving innovation in the age of disruption

12:50 – 13:30

PANEL DISCUSSION | TECTONIC SHIFTS TRANSFORMING RETAIL BANKING

  • Tech innovations in Retail Banking enabling new products and managing customers behaviour
  • Handling new customer expectations of the millennials and Gen-Z
  • Personalized Banking – The ultimate banking experience

13:30 – 13:50

WINNING CUSTOMERS WITH GREAT ONBOARDING – THE ROLE OF AUTOMATION, AI & ML, DIGITAL KYC AND BIOMETRICS

  • Does adopting cutting-edge technologies improve efficiencies and deliver a seamless customer experience?
  • How will AI allow businesses to deliver optimum customer experience, devise strategies for effective user onboarding and find loopholes in the customer onboarding processes?
  • Is it possible to automate and manage documentation minimizing the chances of errors?

 
13:50 – 14:20

MIDDLE EAST FUTURE BANKS SUMMIT AWARDS 2023


 
14:20 – 14:25

CLOSING REMARKS BY THE CHAIRPERSON AND END OF DAY ONE


 
14:25 – 15:25

NETWORKING LUNCHEON

DAY 2 | 08 MARCH 2022, WEDNESDAY
08:00 – 14:50
08:00 – 09:00

REGISTRATION & WELCOME COFFEE


09:00 – 09:10
OPENING NOTE BY THE CHAIRPERSON

 
09:10 – 09:30

FUTURE OF BANKING – EMBRACING THE EXPERIENTIAL, COLLABORATIVE, AND AUTOMATED PARADIGM

  • Building a cloud foundation for the new banking paradigm
  • Conversational, personalized banking experiences for the evolving consumer
  • The bank-fintech collaboration paradigm as a win-win will pave the way for a new era of banking

09:30 – 09:50

REVISED APPROACH FOR ADMONISHING – FRAUD, AML & FINANCIAL CRIME

  • Proactive protection through advanced analytics, AI, machine learning, and regulatory technologies
  • Future trends and threats across fraud and AML
  • What are the use cases and applications in which technology can help organizations be protected against financial crime, AML, and fraud?

09:50 – 10:30

PANEL DISCUSSION | CDO PANEL: AI-BANK OF THE FUTURE – HOW CAN BANKS HARNESS THE POWER OF ‘DATA-ENABLED CUSTOMERS’

  • How can end-to-end automation and advanced analytics enable Banks create superior customer experiences and stronger customer acquisition
  • How can Banks engage customers intelligently to create higher customer lifetime value
  • Applications of AI in ensuring lower operating costs and lower credit risks

10:30 – 10:50

CYBER RESILIENCE – ROBUST CYBERSECURITY STRATEGIES FOR KEEPING BANKING AND FINANCIAL SECTOR SAFE

  • Role of advanced IT infrastructure for the best cyber resilience grid
  • Exploring security best practices with cloud-native & serverless infrastructure – how to safeguard an enterprise against attackers?
  • SOCs & managed security the cyber security hub of the future

10:50 – 11:20
NETWORKING BREAK

 
11:20 – 11:40

BNPL FINANCING – OPPORTUNITIES AND CHALLENGES

  • Is BNPL overshadowing the traditional way of purchasing mid to high-value goods using bank credit, personal loans, or debit cards?
  • The general ease of use and soft credit checks have made integrated shopping apps the primary model of BNPL across the world
  • Cost-effective financing option keeping customers at the core

11:40 – 12:00

EVOLUTION OF DIGITAL CURRENCIES: WHERE BLOCKCHAIN AND CRYPTOCURRENCY WILL TAKE US NEXT?

  • Why is digital currency a must to improve your investment portfolio?
  • Blockchain reborn – the next tech revolution for the third world
  • Crypto assets – Evolution and innovation with less risky alternatives

 
12:00 – 12:40
PANEL DISCUSSION | REIMAGINING CUSTOMER EXPERIENCE IN A CUSTOMER-CENTRIC BANKING REALM
  • What does banks need more – CX or Product Innovation?
  • How digital customer engagement is the best POS for the next-gen consumers?
  • Why a ‘people first’ approach in a data-driven omnichannel ecosystem is key to greater customer retention?

12:40 – 13:00

CONVERSATIONAL BANKING – MAKING BANKS FUTURE READY WITH INTELLIGENT CONVERSATIONAL USER INTERFACES

  • How can Banks design a digital strategy that prioritizes customer’s needs and delivery of positive experiences
  • Customer Satisfaction and Building trust – How to develop a Hybrid Omnichannel approach?
  • Exploiting the potential to lower costs, improve operations, and accelerate revenue growth with AI-enabled banking

13:00 – 13:30

FIRESIDE CHAT | PAYMENTS EXISTING, NEW & NEXT – BLENDING PAYMENT CHANNELS INTO A SEAMLESS EXPERIENCE

  • Innovations in real-time payments
  • Revolutionizing global payments
  • The need to transform legacy payments infrastructure

13:30 – 13:50

ISLAMIC BANKING INDUSTRY – THE REVOLUTION IN SHARIA-COMPLIANT DIGITAL BANKING

  • Is the unbanked population still ripe for Sharia Fintechs?
  • The emerging dynamics between traditional Islamic institutions and cutting-edge Fintechs
  • Where are regional banks in regulations, compliance and cutting-edge tech adoption
 

13:50 – 14:00
CLOSING REMARKS BY THE CHAIRPERSON

 
14:00 – 15:00

NETWORKING LUNCHEON AND END OF SUMMIT PROGRAM

*This is a draft agenda. Timings are subject to change*