Future Bank Summit 2023
- Entering the third world through extended reality (XR)
- Role of CBDCs in metaverse banking
- Investments & innovations in digital currencies & blockchain
THE CLOUD IMPERATIVE – A KEY ENABLER FOR BANKS TO ACHIEVE BUSINESS AGILITY THROUGH CLOUD-POWERED DIGITAL TRANSFORMATION
- Optimizing data with cloud platforms and ensuring trust with cloud computing
- How cloud innovations are enhancing the digital transformation of banks?
- What are the key factors in achieving agility by embracing cloud strategies?
- How can Banks mitigate risk and ensure security compliance to introduce innovative agile techniques such as design thinking and DevOps?
- How Digital leaders are tackling cultural change while modernizing their technology ecosystem?
- How can Banks systematically drive innovation by rationalizing, consolidating and transforming its existing systems?
- How Open banking developments are shaping the future of BaaS, PaaS & SaaS
- Is Cloud and SaaS adoption a key to driver of success for the future of Inclusive Banking?
- What lies ahead as Banks and FinTechs learn to coexist?
FIRESIDE CHAT | GLOBAL FINANCIAL LEADERS’ PERSPECTIVE ON THE BUSINESS TRANSFORMATION WITH NEW-AGE TECH ADOPTION IN BANKING – CHALLENGES & OPPORTUNITIES
- Leading from the heart and translating corporate purpose into action
- From transition to transformation – what’s next for the bank’s innovation strategies?
- Repurposing digital transformation – is it just about technology, or the people that banks serve and lead?
PANEL DISCUSSION | CIO PANEL: CREATING THE FUTURE IN THE AGE OF DISRUPTION – TRANSFORMATION OF THE FINANCIAL SERVICES
- Drivers and inhibitors of IT uptake and digital transformation in financial services
- The trends in innovation accelerator intake among banks
- Acceleration to digital transformation in supporting business continuity
- Is Digital-Only Banking a game changer for the traditional banking Industry?
- Super Apps paving the way for individualized experiences
- How AI, Voice Interfaces and other emerging technologies driving innovation in the age of disruption
PANEL DISCUSSION | TECTONIC SHIFTS TRANSFORMING RETAIL BANKING
- Tech innovations in Retail Banking enabling new products and managing customers behaviour
- Handling new customer expectations of the millennials and Gen-Z
- Personalized Banking – The ultimate banking experience
WINNING CUSTOMERS WITH GREAT ONBOARDING – THE ROLE OF AUTOMATION, AI & ML, DIGITAL KYC AND BIOMETRICS
- Does adopting cutting-edge technologies improve efficiencies and deliver a seamless customer experience?
- How will AI allow businesses to deliver optimum customer experience, devise strategies for effective user onboarding and find loopholes in the customer onboarding processes?
- Is it possible to automate and manage documentation minimizing the chances of errors?
MIDDLE EAST FUTURE BANKS SUMMIT AWARDS 2023
CLOSING REMARKS BY THE CHAIRPERSON AND END OF DAY ONE
REGISTRATION & WELCOME COFFEE
FUTURE OF BANKING – EMBRACING THE EXPERIENTIAL, COLLABORATIVE, AND AUTOMATED PARADIGM
- Building a cloud foundation for the new banking paradigm
- Conversational, personalized banking experiences for the evolving consumer
- The bank-fintech collaboration paradigm as a win-win will pave the way for a new era of banking
REVISED APPROACH FOR ADMONISHING – FRAUD, AML & FINANCIAL CRIME
- Proactive protection through advanced analytics, AI, machine learning, and regulatory technologies
- Future trends and threats across fraud and AML
- What are the use cases and applications in which technology can help organizations be protected against financial crime, AML, and fraud?
PANEL DISCUSSION | CDO PANEL: AI-BANK OF THE FUTURE – HOW CAN BANKS HARNESS THE POWER OF ‘DATA-ENABLED CUSTOMERS’
- How can end-to-end automation and advanced analytics enable Banks create superior customer experiences and stronger customer acquisition
- How can Banks engage customers intelligently to create higher customer lifetime value
- Applications of AI in ensuring lower operating costs and lower credit risks
CYBER RESILIENCE – ROBUST CYBERSECURITY STRATEGIES FOR KEEPING BANKING AND FINANCIAL SECTOR SAFE
- Role of advanced IT infrastructure for the best cyber resilience grid
- Exploring security best practices with cloud-native & serverless infrastructure – how to safeguard an enterprise against attackers?
- SOCs & managed security the cyber security hub of the future
BNPL FINANCING – OPPORTUNITIES AND CHALLENGES
- Is BNPL overshadowing the traditional way of purchasing mid to high-value goods using bank credit, personal loans, or debit cards?
- The general ease of use and soft credit checks have made integrated shopping apps the primary model of BNPL across the world
- Cost-effective financing option keeping customers at the core
EVOLUTION OF DIGITAL CURRENCIES: WHERE BLOCKCHAIN AND CRYPTOCURRENCY WILL TAKE US NEXT?
- Why is digital currency a must to improve your investment portfolio?
- Blockchain reborn – the next tech revolution for the third world
- Crypto assets – Evolution and innovation with less risky alternatives
- What does banks need more – CX or Product Innovation?
- How digital customer engagement is the best POS for the next-gen consumers?
- Why a ‘people first’ approach in a data-driven omnichannel ecosystem is key to greater customer retention?
CONVERSATIONAL BANKING – MAKING BANKS FUTURE READY WITH INTELLIGENT CONVERSATIONAL USER INTERFACES
- How can Banks design a digital strategy that prioritizes customer’s needs and delivery of positive experiences
- Customer Satisfaction and Building trust – How to develop a Hybrid Omnichannel approach?
- Exploiting the potential to lower costs, improve operations, and accelerate revenue growth with AI-enabled banking
FIRESIDE CHAT | PAYMENTS EXISTING, NEW & NEXT – BLENDING PAYMENT CHANNELS INTO A SEAMLESS EXPERIENCE
- Innovations in real-time payments
- Revolutionizing global payments
- The need to transform legacy payments infrastructure
ISLAMIC BANKING INDUSTRY – THE REVOLUTION IN SHARIA-COMPLIANT DIGITAL BANKING
- Is the unbanked population still ripe for Sharia Fintechs?
- The emerging dynamics between traditional Islamic institutions and cutting-edge Fintechs
- Where are regional banks in regulations, compliance and cutting-edge tech adoption
NETWORKING LUNCHEON AND END OF SUMMIT PROGRAM
*This is a draft agenda. Timings are subject to change*