Schedule

Future Bank Summit 2022

DAY 1 | 21 FEBRUARY 2022, MONDAY
08:00 – 15:10
08:00 – 09:00
REGISTRATION & WELCOME COFFEE

09:00 – 09:10
OPENING NOTE BY THE CHAIRPERSON

David Bolocan, Head of Deposits, Payments, Cash Management and Banking-as-a-Service, LendingClub, United States of America


09:20 – 09:40
BANKING ON NEW ECOSYSTEMS
  • How are evolving customer behaviours and preferences impacting banking in the region?
  • How can banks create a customer centric ecosystem with diversified business models?
  • What are some of the challenges facing banks in adopting new business models?

Holly Joint, Leading Group Digital Transformation for one of the Region’s largest Bank


09:40 – 10:00
TRANSFORM TO A FULL STACK DIGITAL BANK – Roadmap for Future Banks
  • What is the most important factor of Banking in next 10 years?
  • All-Scenario finance to Ubiquitous Finance
  • Importance of Open systems to create Full Stack Digital Bank

Ismail Yavuz SAKAOGLU, Chief Technology Officer for the Financial Industry, Huawei Enterprise Business Group


10:00 – 10:45
FIRESIDE CHAT | REGIONAL FINANCIAL LEADERS’ PERSPECTIVE ON THE EVOLUTION OF BANKING: 2022 AND BEYOND
  • Leading from the heart and translating corporate purpose into action
  • From transition to transformation – what’s next for regional bank innovation strategies?
  • Repurposing digital transformation – is it just about technology, or the people that banks serve and lead?

Speakers:
Todd Willcox, CEO, HSBC Egypt, Egypt
Dr. Bernd van Linder, CEO, Commercial Bank of Dubai, United Arab Emirates


10:45 – 11:05
STATE OF REMOTE SELLING & SUPPORT TECH IN FINANCIAL SERVICES SECTOR
  • Financial Services and its profound transformation.
  • Digital technologies are reshaping payments, lending, and insurance industries
  • Technologies and processes make financial services more competitive and efficient.

Sachin Bhatia, Founder and CEO, Ameyo, India


11:05 – 11:35
NETWORKING BREAK

11:35 – 11:55
BANKING AS A SERVICE (BaaS) – WHAT IT IS, WHAT IT ISN’T
  • Banking as a Service vs. Open Banking, Platform Banking, and Embedded Finance
  • Banking as a Service:  Acquiring new customers:  Cost Savings and Operational Challenges
  • Who will win Banks, NeoBanks or Both?

David Bolocan, Head of Deposits, Payments, Cash Management and Banking-as-a-Service, LendingClub, United States of America


11:55 – 12:40

PANEL DISCUSSION | CIO PANEL: CREATING THE FUTURE IN AN AGE OF DISRUPTION – TRANSFORMATION OF THE FINANCIAL SERVICES CIO

  • Drivers and inhibitors of IT uptake and digital transformation in financial services
  • The trends in innovation accelerator intake among banks
  • Acceleration to digital transformation in supporting business continuity

Panelists:
Shahid Sumar, CIO, Al Baraka Bank, Pakistan
Fahad Altwaijri, Head – Retail Banking Technology, SABB, Kingdom of Saudi Arabia
Louis Potgieter, Head of IT, United Arab Emirates

Moderated by Nimal Gunawardana, Director, Internal Audit Department, Central Bank of Sri Lanka


12:40 – 13:00
UAE DATA PROTECTION LAW – FEDERAL LAW 45
Stewart Lockie, CEO, Middle East & North Africa at Hansal International

13:00 – 14:00
NETWORKING LUNCH

14:00 – 14:45
PANEL DISCUSSION | SOLVING THE BIGGEST TECHNOLOGY PAIN-POINTS IN RETAIL BANKING
  • How are regional retail bankers dealing with technology modernization and re-platforming efforts?
  • Retail banking entails a demanding customer base with higher expectations – critical steps in ensuring success and competitive advantage
  • What are the proven strategies for retail banks to improve customer experiences, manage cost structure and enable digital value streams?

Panelists:
Amit Malhotra, GM – Personal Banking, Commercial Bank of Dubai, United Arab Emirates
Fahad Altwaijri, Head – Retail Banking Technology, SAAB, Kingdom of Saudi Arabia
Ajmair Riaz, Executive Director; Head Consumer Banking; Head Retail, Private & Small Medium Corporates, Standard Chartered, United Arab Emirates

Moderated by Stewart Lockie, former Retail GM, Al Ahli Bank of Kuwait, United Kingdom


 
14:45 – 15:50
CLOSING REMARKS BY THE CHAIRPERSON AND END OF DAY ONE
DAY 2 | 22 FEBRUARY 2022, TUESDAY
08:00 – 14:50
08:00 – 09:00
REGISTRATION & WELCOME COFFEE

09:00 – 09:10
OPENING NOTE BY THE CHAIRPERSON
David Bolocan, Head of Deposits, Payments, Cash Management and Banking-as-a-Service, LendingClub, United States of America

09:10 – 09:30
FROM OPEN BANKING TO OPEN DATA: THE CHALLENGE AND OPPORTUNITY FOR BANK FINTECH PARTNERSHIPS
  • What are the opportunities and challenges brought by open banking and open data for the banking industry?
  • How can banks overcome the challenges in data collection and integration?
  • What value can Fintech startups and partnerships bring to banks?

Michael Dowds, Innovation Lead, RBS International, United Kingdom


09:30 – 09:50

THE ULTIMATE POWER OF 360° DIGITIZED SERVICES IN SHAPING THE FUTURE OF    BANKING & FINANCIAL SERVICES.

Yasmina Fahmy, Group GM Marketing & Digital Transformation, Contact Financial Holding, Egypt


09:50 – 10:35
PANEL DISCUSSION | AI-BANK OF THE FUTURE: HOW CAN BANKS HARNESS THE POWER OF ‘DATA-ENABLED CUSTOMERS’
  • How can end-to-end automation and advanced analytics enable Banks create superior customer experiences and stronger customer acquisition
  • How can Banks engage customers intelligently to create higher customer lifetime value
  • Applications of AI in ensuring lower operating costs and lower credit risks

Panelists:
Devid Jegerson, EVP Head of customer experience and platform development, National Bank of Fujairah, United Arab Emirates
Ewa Kostórkiewicz, Head of Customer Experience, First Abu Dhabi Bank, United Arab Emirates
Mohamed El Izmirli, Head of CRM, Ila Bank, Bahrain
Khaled Nabhan, Head of Customer Experience, Bank Audi Egypt, Egypt

Moderated by Bart Pietruszka, Chief Data Officer, HSBC Bank Middle East, United Arab Emirates


10:35 – 10:55

FAST-TRACK YOUR DIGITAL TRANSFORMATION WITH NEXT GENERATION DATA SERVICES FOR THE CLOUD ERA

  • Accelerate financial services with data
  • Redefine your Smart Data experience
  • Simplify, modernize and enable your future

Samer Semaan, Channel & Alliances Manager for the Middle East, Pure Storage


10:55 – 11:25
NETWORKING BREAK

11:25 – 11:45

IDENTIFYING, DEFINING, AND SOLVING GAPS IN THE SERVICE PROCESS

  • What are the opportunities and challenges brought by Open Banking and Open Data for the banking industry?
  • How to overcome the challenges in data collection and integration?
  • What values can Fintech startups bring to banks?

 


11:45 – 12:30

PANEL DISCUSSION | CMO PANEL: THE TOP IMPERATIVES FOR A SUCCESSFUL BANK CMO

  • Has the role of a CMO shifted to data-driven overseers of the digital customer experience
  • How to regain and keep customer trust
  • How can Financial Marketers match new market disruptors and determine the best way to embrace digital?

Panelists:
Hussain Mohammed Al-Abdullah, EGM and Chief Marketing Officer, The Commercial Bank, Qatar
Murtadha Al Lawati, AGM Head of Marketing, Alizz Islamic Bank, Oman
Yasmina Fahmy, Group GM Marketing & Digital Transformation, Contact Financial Holding, Egypt

Moderated by David Bolocan, Head of Deposits, Payments, Cash Management and Banking-as-a-Service, LendingClub, United States of America


12:30 – 12:50
THE IMPORTANCE OF AUDITING IN THE DIGITALLY DISRUPTED BANKING INDUSTRY

Nimal Gunawardana, Director, Internal Audit Department, Central Bank of Sri Lanka


12:50 – 14:00
NETWORKING LUNCH & PRAYER BREAK

14:00 – 14:45
PANEL DISCUSSION | BEYOND DIGITAL TRANSFORMATION: MODERNIZING CORE TECHNOLOGY FOR THE AI BANK OF THE FUTURE
  • How Far are Banks in the Middle East in creating a hyperScalable hybrid infrastructure that utilizes the cloud
  • Challenges in adopting a ‘tech-forward’ strategy while being customer centric
  • Key steps in translating the AI-first vision into an enterprise strategy that merges technology with business

Panelists:
Shino Thomas, CIO & Head of PMO, National Bank of Oman, Oman
Sri Lakshmi, Vice President, Head of Analytics and AI, First Abu Dhabi Bank, United Arab Emirates
Ahmed Darwish Elsayed, Digital Delivery Head , Bank Albilad, Kingdom of Saudi Arabia

Moderated by Alok Gupta, Regional Head, Compliance Analytics, Risk & Compliance MENAT, HSBC Bank Middle East Limited, United Arab Emirates


14:45 – 14:50
CLOSING REMARKS BY THE CHAIRPERSON & END OF DAY TWO

*This is a draft agenda. Timings are subject to change*