Event Schedule
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Event Schedule
Stay informed and excited about upcoming happenings with Our Event Schedule.
09:00 – 10:00
REGISTRATION & WELCOME COFFEE
10:00 – 10:05
WELCOME NOTE BY THE CONFERENCE PRODUCER
10:05 – 10:10
OPENING NOTE BY THE CHAIRPERSON
10:10 – 10:40
DIGITAL CUSTOMER ACQUISITION: MENA'S PATH TO FUTURE BANKING SUCCESS
- Streamlining digital onboarding processes and integrating emerging technologies
- Embedded Finance for All
- Utilizing AI-driven hyper-personalization alongside omnichannel strategies
10:40 – 11:00
BUILDING A SECURE OPEN ECOSYSTEM: CHALLENGES AND OPPORTUNITIES
- How do we strike a balance between openness and security in an ecosystem where collaboration and innovation thrive?
- What are the key challenges in ensuring interoperability while maintaining high levels of security?
- How can we address these challenges to enable seamless integration
11:00 – 11:45
PANEL DISCUSSION | THE ART OF DIGITAL IMPLEMENTATION & ACCELERATING TRANSFORMATION
- How can Banks mitigate risk and ensure security compliance to introduce innovative agile techniques such as design thinking and DevOps?
- How are digital leaders tackling cultural change while modernizing their technology ecosystem?
- How can Banks systematically drive innovation by rationalizing, consolidating and transforming its existing systems?
11:45 – 12:05
ENABLING THE FUTURE OF BANKING WITH INTELLIGENT AUTOMATION
- How can Generative AI applications reshape the banking landscape and unleash transformational potential
- AI Risk management
- Value/ROI in automation and digital transformation through automation
12:05 – 12:35
NETWORKING & COFFEE BREAK
12:35 – 13:20
PANEL DISCUSSION | EMBRACING THE PAYMENTS EVOLUTION - CURRENT TRENDS AND THE FUTURE AHEAD
- Rising focus on fraud prevention in the era of contactless, real-time payments
- Embedded Finance, Digital Wallets, and Super Apps – How are these trends shaping the payment ecosystem?
- Sculpting a future of effortless and secure transactions with digital identity and Authentication systems
13:20 – 13:40
ELEVATING DIGITAL BANKING: CRAFTING WINNING STRATEGIES FOR PROFITABLE GROWTH AND GLOBAL EXPANSION
- Digital banking strategy that drives sustainable revenue streams and fosters profitable expansion.
- Innovative approaches to increasing client engagement and satisfaction through personalized experiences, leveraging advanced techniques of personalization at scale.
- Digital value proposition to help customers rise to new heights every day, positioning your bank as a trusted partner in their financial journey.
13:40 – 14:10
FIRESIDE CHAT | EMPOWERING TOMORROW: TAILORED EXPERIENCES AND TRUST IN PLATFORM CONFIDENTIALITY
- Unlocking the potential of personalized experiences while upholding ethical data practices
- Fostering trust through stringent confidentiality measures in platform operations
- Strategizing compliance amidst regulatory shifts to uphold innovation and user privacy
14:10 – 14:20
CLOSING REMARKS BY THE CHAIRPERSON & END OF DAY ONE
14:20 – 15:20
NETWORKING LUNCHEON
09:00 – 10:00
REGISTRATION & WELCOME COFFEE
10:00 – 10:05
WELCOME NOTE BY THE CONFERENCE PRODUCER
10:05 – 10:10
OPENING NOTE BY THE CHAIRPERSON
10:10 – 10:30
TRADE CORRIDOR AND MARKET TRENDS BY CORPORATE CLIENTS
- How corporate clients are adapting to evolving trade corridors driven by changing geopolitical and economic factors.
- The influence of globalization, digitalization, and sustainability
- Transition of the industries in the region
10:30 – 10:50
CURATED EXPERIENCES – TRANSFORMING EVERYDAY FINANCIAL TRANSACTIONS INTO JOYFUL MOMENTS
- The key to creating long-lasting successful financial services businesses is more than creating the Wow experience
- The right mix of 3 ingredients: science, analytics, and art that creates everlasting businesses resulting in profitable revenue streams
- How can an organization transform financial transactions for families and communities in the UAE into joyful moments by creating curated experiences centered around spend, send, save, and borrow moments
10:50 – 11:20
FIRESIDE CHAT | REVOLUTIONARY TRANSITIONS MOLDING THE LANDSCAPE OF RETAIL BANKING
- Tech innovations in Retail Banking and their impact on products and customer behaviour
- Meeting the expectations of millennials and Gen-Z
- Personalized Banking for the ultimate customer experience
11:20 – 11:40
EXPLORING THE EVOLUTION OF EXPERIENCE WITHIN BANKING AND THE FUTURE OF OPERATING MODELS
- Elevating Bank Differentiation through Enhanced Customer Experience
- Integrating Client Feedback for Product Innovation in Banking Services
- Leveraging Technology for Advanced Customer Experience in Banking
11:40 – 12:10
NETWORKING & COFFEE BREAK
12:10 – 12:55
PANEL DISCUSSION | CRAFTING BRILLIANCE IN DIGITAL BANKING'S MULTICHANNEL REVOLUTION
- Seamless integration for customer journeys across Online, Mobile, and In-Branch Experiences
- What transformative potential lies in leveraging AI, Blockchain, and Cloud technologies?
- Implement Comprehensive Strategies for effective multichannel solutions
12:55 – 13:15
LIFESTYLE BANKING - REINVENTING BANKING IN THE AGE OF SUPER-APPS
- Emergence of ‘Invisible Banks’ for Gen-Z Customers
- How Banking super-apps, marketplaces, ecosystems and platforms are making an impact on Banks?
- Is collaboration with Fintechs the way forward for banks to remain relevant in a hyper-connected world?
13:15 – 13:45
FIRESIDE CHAT | RESHAPING THE USER EXPERIENCE PARADIGM IN A CUSTOMER- CENTRIC BANKING REALM
- Delivering Personalization while building a customer-first culture
- Key building blocks for turning marketing orchestration a reality in a cross-channel Customer Experience era
- Using Artificial intelligence for improved customer relationships
13:45 – 13:55
CLOSING REMARKS BY THE CHAIRPERSON & END OF THE SUMMIT
13:55 – 14:55
NETWORKING LUNCHEON
*This is a draft agenda. Timings are subject to change*
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