Event Schedule
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2025 Event Schedule
Stay informed and excited about upcoming happenings with Our Event Schedule.
09:00 – 10:00
REGISTRATION & WELCOME COFFEE
10:00 – 10:05
WELCOME NOTE BY THE CONFERENCE PRODUCER
10:05 – 10:10
OPENING NOTE BY THE CHAIRPERSON
10:10 – 10:30
THE FUTURE OF BANKING IN A DIGITAL-FIRST WORLD
- Pioneering the Future: UAE’s Role in Shaping Global Banking Standards
- Tech-Powered Transformation: Balancing Innovation with Tradition
- A New Era of Banking: Putting People First in a Digital World
- The Future is Personal: Customising Banking Experiences for Every Customer
10:30 – 10:50
CLOUD-NATIVE BANKING: REVOLUTIONIZING CORE INFRASTRUCTURE
- Building a Modern Banking Foundation
- Leveraging the Cloud for Dynamic Banking Services
- Optimizing Banking Operations with Cloud Technology
- Addressing Security Challenges in a Digital Age
10:50 – 11:35
PANEL DISCUSSION | LEADERSHIP INSIGHTS ON SCALING DIGITAL INITIATIVES WHILE BRIDGING LEGACY AND FUTURE
- What strategies can banks adopt to scale DX efforts while maintaining operational continuity and customer trust?
- How can banks effectively modernize legacy systems to reduce technical debt and enhance agility in a competitive market?
- How can leaders balance innovation with the realities of legacy infrastructure to build a resilient, future-ready ecosystem?
11:35 – 12:05
INNOVATION SESSION
- Industry Insights 1
- Industry Insights 2
- Industry Insights 3
12:05 – 12:35
NETWORKING & PRAYER BREAK
12:35 – 13:15
PANEL DISCUSSION | MODERNIZING LEGACY SYSTEMS: UNLOCKING AGILITY WITH GENERATIVE AI
- How can Gen AI accelerate legacy system modernization while reducing technical debt?
- What innovative AI-driven approaches are transforming legacy systems into scalable, agile architectures?
- How can AI-powered tools enhance system resilience and ensure seamless transitions during modernization efforts?
- What are the key success metrics for leveraging AI in modernizing core systems to deliver business value?
13:15 – 13:35
DRIVING DX IN BANKING WITH CPAAS AND ENHANCED SECURITY
- How Can CPaaS Enhance Customer Engagement in Banking
- Can AI and Automation Improve Cybersecurity and Customer Interaction in Banks
- Can CPaaS Future-Proof the Customer Experience in UAE Banking landscape.
- How Are CPaaS Solutions Empowering Banks to Future-Proof CX and Security?
13:35 – 14:15
PANEL DISCUSSION | REVOLUTIONIZING RETAIL BANKING: AI, PERSONALIZATION, & THE FUTURE OF CUSTOMER ENGAGEMENT
- Key Trends Shaping Retail Banking (AI, Chatbots, & Data-Driven Customer Innovation)
- Integration of Big Data and AI in Creating Predictive Models for Personalized Financial Services
- Behavioral Analytics and Predictive Modeling: The Next Frontier in Personalization
- Future-Proofing Retail Banking Strategies for a Digital-First, Customer-Centric Landscape
14:15 – 14:35
FIRESIDE CHAT | ELEVATING CX: HYPER-PERSONALIZATION AND DATA ANALYTICS IN THE FUTURE OF BANKING
- Leveraging advanced data analytics to enhance customer engagement.
- Integrating embedded finance for seamless CX delivery.
- Implementing AI-driven hyper-personalization to deliver tailored banking experiences for individual customers.
- Addressing data privacy challenges while exceeding customer expectations.
14:35 – 15:05
FUTURE BANKS SUMMIT AWARDS 2025
15:05 – 15:15
CLOSING REMARKS & END OF DAY ONE
15:15 – 16:15
NETWORKING LUNCHEON
09:00 – 10:00
REGISTRATION & WELCOME COFFEE
10:05 – 10:10
OPENING NOTE BY THE CHAIRPERSON
10:10 – 10:30
NAVIGATING THE EVOLVING REGULATORY LANDSCAPE
- Adapting to emerging trends: Open Banking, CBDCs, and cross-border payment frameworks.
- Addressing cybersecurity and data privacy concerns in a highly connected financial ecosystem.
- Collaborating with FI’s to enable seamless regulatory compliance and resilience.
- Enhancing supervisory capabilities through RegTech and AI-driven analytics
10:30 – 10:50
AI AND DATA AT THE CORE OF CUSTOMER JOURNEYS
- Design tailored loan products and seamlessly manage the complete loan lifecycle
- Enhance CLM with data-driven insights for improved engagement and retention.
- Embrace marketplace lending to expand reach and tap into emerging digital ecosystems.
- Maximize the potential of third-party channels while ensuring parity with in-house banking platforms.
10:50 – 11:35
LEADERSHIP PANEL DISCUSSION | REDEFINING CUSTOMER-CENTRIC BANKING
- Leveraging AI and big data to deliver hyper-personalized services tailored to individual customer needs?
- What role do mobile banking apps and omnichannel platforms play in creating seamless customer journeys?
- Customer Trust and Data Privacy: How can banks’ balance personalized services with robust data security and privacy measures?
11:35 – 12:05
INNOVATION SESSION
- Industry Insights 1
- Industry Insights 2
- Industry Insights 3
12:05 – 12:35
NETWORKING & COFFEE BREAK
12:35 – 13:15
CYBERSECURITY IN BANKING: SECURING THE FUTURE IN A DIGITAL-FIRST UAE ECOSYSTEM
- Latest cybersecurity trends shaping the UAE’s financial institutions
- How can banks safeguard sensitive data in a decentralized, open banking environment?
- Building cyber resilience in a Digital-First banking ecosystem
13:15 – 13:35
ENABLING THE NEXT GENERATION OF BANKING WITH INTELLIGENT AUTOMATION
- Harnessing the power of RPA and AI to drive operational efficiency and innovation in banking
- Generative AI: Revolutionizing banking operations and enhancing customer experiences
- Safeguarding against emerging challenges and maintaining trust in automated systems
- Measuring the ROI of automation: How DX delivers tangible value in banking operations
13:35 – 14:15
PANEL DISCUSSION | FUTURE OF CORPORATE BANKING: DX & ESG INTEGRATION
- Explore the use of AI, RPA, & blockchain to enhance operational efficiency
- What role does ESG Play in shaping corporate and Institutional banking strategies
- How banks are balancing innovation & compliance to manage Fincrime & regulatory risks in corporate banking?
- Opportunities & Challenges for DX in corporate banking, specially for SMEs and mid-market clients
14:15 – 14:35
DIGITAL DISRUPTION IN WEALTH MANAGEMENT: REVOLUTIONIZING STRATEGIES AND CLIENT EXPERIENCE
- Role of AI and Analytics for an effective asset allocation, risk assessment and diversification of assets
- Risk Intelligence – The art of being future ready & securing wealth
- Explore AI, Blockchain, and Robo-Advisors in wealth management for smarter decision-making
- How are the ESG investment strategies steps towards a green financial future?
14:35 – 15:05
FIRESIDE CHAT | SHAPING THE FUTURE OF PAYMENTS: PSD3, PSR, AND OPEN FINANCE
- PSD3 & PSR Overview: What changes do these regulations bring to the financial ecosystem?
- Impact on the security and competition within the payments sector.
- Challenges for Banks and Fintechs in Aligning with PSD3
- What does the future hold for open finance and payments after PSD3
15:05 – 15:15
CLOSING REMARKS & END OF SUMMIT
15:15 – 16:15
NETWORKING LUNCHEON
*This is a draft agenda. Timings are subject to change*
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